Privacy policy
# Privacy Policy
**The Backyard Flock**
**Last Updated: November 13, 2026**
At The Backyard Flock, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it is handled when you visit our website or make a purchase.
## 1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Billing and shipping address
- Telephone number, if provided
- Order details and purchase history
- Information you voluntarily provide when contacting us
Payment information is processed securely through third-party payment providers. We do not directly collect or store your complete credit or debit card numbers.
## 2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Send order confirmations and important purchase updates.
- Respond to customer questions and requests.
- Provide customer support.
- Send newsletters or promotional emails when you have chosen to receive them.
- Maintain and improve our website and shopping experience.
We only use personal information for legitimate business purposes related to operating our shop and serving our customers.
## 3. Payment Processing
Payments made through The Backyard Flock are processed by third-party payment providers, including PayPal and Stripe, where available.
These providers handle payment information according to their own privacy policies and security practices.
We do not store complete payment card details on our website.
You can review their privacy policies here:
- [PayPal Privacy Statement](https://www.paypal.com/us/legalhub/privacy-full)
- [Stripe Privacy Policy](https://stripe.com/privacy)
## 4. Shipping and Third-Party Services
To fulfill your order, certain information, such as your name and shipping address, may be shared with shipping carriers and service providers involved in processing and delivering your purchase.
Our website is hosted and operated using third-party ecommerce and website services. These providers may process certain information on our behalf to support website operations, checkout, order management, and customer service.
Third-party services maintain their own privacy policies and practices.
## 5. Email Communications
If you subscribe to our newsletter or choose to receive promotional emails, we may use your email address to send updates, helpful information, product announcements, and occasional offers.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.
Order confirmations, shipping notifications, and other essential communications related to your purchases may still be sent when necessary.
## 6. Cookies and Website Analytics
Our website platform and certain third-party services may use cookies or similar technologies to support website functionality, remember preferences, process shopping activities, and understand how visitors use our website.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
## 7. How We Protect Your Information
We take reasonable steps to protect the personal information entrusted to us.
Our website and payment providers use security measures designed to help protect customer information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
## 8. Sharing of Personal Information
We do not sell customers' personal information for money.
We may share information with trusted third-party service providers when necessary to operate our business, process payments, fulfill orders, deliver products, or provide services requested by customers.
We do not knowingly share personal information for purposes unrelated to operating our business without an appropriate legal basis or permission where required.
## 9. Your Privacy Choices and Rights
Depending on where you live and applicable privacy laws, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
You may also have the right to opt out of certain types of data processing where applicable.
To make a privacy-related request, please contact us using the contact information provided on our website.
We will review and respond to requests as required by applicable law.
## 10. Children's Privacy
Our website and products are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
## 11. Links to Other Websites
Our website may contain links to other websites, including social media platforms, payment providers, and external resources.
We are not responsible for the privacy practices or content of websites operated by third parties. We encourage visitors to review the privacy policies of those websites.
## 12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, or applicable laws.
Any updates will be posted on this page with a revised date.
## 13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
**The Backyard Flock**
Email: hello@backyardflock.store
We appreciate your trust and are grateful you're part of The Backyard Flock community.